Edmonton’s hotels, attractions and businesses that depend on tourism for their success are looking for solutions to drive more visits, longer stays and increased tourism spending.

Edmonton’s destination sales organization and the marketing voice for our city’s visitor experience, regionally, nationally, and internationally.

There are three pillars of excellence that are followed to ensure we achieve our aspirations for the future, as a destination and as a destination marketing organization.

Stakeholder relationships: We work with our tourism businesses and organizations as one team, with one voice and one brand for the greater success of our destination.

Marketing excellence: Our marketing decisions drive demand for Edmonton experiences and support stakeholders’ business performance.

Destination experience: Our in-destination influence builds on quality experiences and the spirit of Edmontonians, showing the world what sets us apart as a travel destination.

There are many reasons for visitors to choose Edmonton. As we continue to focus on the different types of visitors, Edmonton Tourism has organized itself in multiple business units to maximize our impact to attract visitors to Edmonton.

Edmonton Events

Edmonton Events is a partnership between the City of Edmonton and Edmonton Tourism. We attract, develop and support world-class sport and cultural events in Edmonton through great partnerships and a progressive approach.

Calendar and
Festival Growth

We focus on building year round visitation over a full 52 weeks. Initiatives include supporting existing festivals via marketing support and other resources, helping external stakeholders grow their existing festivals and events, and work on the 52-week calendar tool – an automated tool that helps us assess and balance all the activity that exists throughout the year.

Consumer Marketing

The Edmonton story is told in multiple ways in many markets by the Consumer Marketing team. The emphasis is in creating great experiences and using online channels to support promotion of attractions, activities, festivals and events.

Travel Media

Edmonton Tourism’s Travel Media unit can assist visiting media in a variety of ways. Whether it’s access to attractions and events, coordination of interviews, itinerary planning, transportation and tour services, accommodation assistance, and other requirements as needed, we are here to make your media visit memorable.

Travel Trade

Our Travel Trade team is dedicated to work at providing outstanding experiences for tour operators. The team can help add new and unique Western Canadian product, or strengthen current itineraries. Our local knowledge, connections and resources can help craft outstanding offerings and profitable outcomes.

Product and Tourism

The Product Development and Tourism Development teams build on the foundation of Edmonton’s tourism experiences. Work with stakeholders helps to establish new experiences and grow their businesses so product is built market ready to sell within designated geo-markets.

Meetings and

The Meetings and Conventions team is the central point of contact with a citywide network of doers and makers ready to help plan an unforgettable Edmonton meeting and conventions experience for your delegates. Our team of Business Development Managers can source the perfect hotels, venues, offsite event locations and local service partners to help create a great gathering.

You’ll understand why we love it once you experience it for yourself.

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Guest Experience Supervisor

We are searching for an energetic and customer service focused Guest Experience Supervisor to join our team. The successful candidate will be responsible for consistently creating an informative and positive impression of the Shaw Conference Centre by monitoring and coaching Guest Experience staff, handling service recovery issues as they arise, and ensuring Guest Experience event requirements are in place.

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Sustainability Manager

We are looking for a Sustainability Manager who is passionate about making a positive difference in the way an organization affects the environment and promote long-term sustainability. If you’re a superstar who’s committed to delivering a REMARKABLE experience, we want you to join our team.

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Director, Facility Operations – EXPO Centre

Are you are a strategic thinking, collaborative leader, who is looking to make an impact? If so we are seeking a Director, Facility Operations to oversee the maintenance and operations of our facility, systems and grounds and the planning and implementation of future modifications.

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Guest Service Host – Shaw Conference Centre

We are looking for a few Guest Service Hosts to join our Guest Experience team and be a part of Edmonton’s premier conference venue. The Guest Service Host’s core responsibility is to consistently create an informative and positive impression of the Shaw Conference Centre, and contribute to the guests and clients experience.

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