Position Profile

Edmonton Economic Development cultivates energy, innovation and investment needed to build a prosperous and resilient Edmonton Economy.

EEDC staff embody the five cultural values of the organization; Public Stewardship, Selfless Approach, Lead the Way, Make an Impact, and Caring for One Another.  Our people are city builders who embody the spirit of EEDC and Edmonton; open, inventive, courageous, cooperative and willing to take a risk. In recognition of this work and focus on our people and culture, we were recently recognized as one of Canada’s Most Admired Corporate Cultures.

Recognized as one of North America’s top five performing venues by the International Association of Venue Managers, Edmonton’s downtown convention centre, is a unique meeting location where people gather to learn, innovate, trade, and celebrate.  The Edmonton Convention Centre is an iconic, certified and sustainable facility located in the heart of downtown Edmonton. Owned by the City of Edmonton and managed by EEDC, the Edmonton Convention Centre has a mission of providing economic and social benefits to the Edmonton region.  From conventions and trade shows to banquets, concerts, meetings and celebrations of every kind, the venue has been Edmonton’s event destination since 1983.

With a vision to be one of North America’s top performing convention centres, everything we do is dedicated towards pushing the limits of providing the very best experience a planner or guest has ever had, anywhere. We do this by hiring the world’s best employees. From housekeepers, stewards, event and client services staff to chefs, security personnel, sales managers and marketers, our people are what makes the Edmonton Convention Centre a preferred destination for nearly 650 meetings, conventions and events, and 500,000 guests annually. If you’re a superstar who’s committed to delivering a REMARKABLE experience, we want you to join our team.


Job Details

We are looking for an energetic professional to join our administration team as a Receptionist.

The Edmonton Convention Centre Receptionist is the first point of contact for guests and clients, handling internal and external inquiries in person as well as over the phone, email and the ECC website.  This role provides administrative support to the Administration team when needed and is a key member of the Guest Experience Department.

With their positive attitude, the Receptionist will support the Edmonton Convention Centre in creating a memorable first impression to all guests, clients and staff. This position will be responsible for answering, screening, and routing all incoming calls in a professional manner; responding to website requests for information and/or follow up; assisting in the planning and preparation of internal meetings; participating in Guest Experience meetings and assisting in training when required; always ensuring a welcoming environment.


This position also supports the Administrative team by providing support such as:

  • Ordering all office supplies
  • Maintaining adequate supply inventory, while tracking the stationary budget
  • Coordinating the repair and maintenance of office equipment
  • Monitoring health and safety concerns within the office environment
  • Maintaining documentation and electronic filing system
  • Handling all incoming and outgoing mail and couriers
  • Updating external website and intranet


The ideal candidate will have:

  • 1 to 2 years of relevant experience working in a fast-paced office environment
  • Experience with and knowledge of MS Office full suite, particularly working with excel spreadsheets and various databases
  • Experience in the hotel or hospitality industry would be considered an asset
  • A professional demeanor and ability to be discreet, diplomatic and tactful with sensitive information
  • Excellent organizational skills with exceptional attention to detail
  • The ability to manage and prioritize multiple tasks
  • Superior communication, interpersonal and customer service skills
  • The ability to adapt well to change and constant improvement
  • Confidence and drive to work independently in a multi-task and team environment


If this great opportunity sparks your interest, we want to hear from you!  In your cover letter, tell us why you would make an outstanding impression as our first point of contact! Submit your cover letter and resume by April 15, 2019. Click on the link below to apply